Privacy Policy

Effective Date: October 17, 2026 | Last Updated: October 2026

1. Introduction & Overview

Welcome to YAMUNA water tank sump and sintex cleaning ("we", "our", or "us"). We are committed to protecting the privacy and personal information of customers and visitors who access our website (yamunawatertankcleaning.com), book water tank or sump sanitization services, or communicate with us via phone, WhatsApp, or email.

2. Information We Collect

We only collect information necessary to deliver prompt on-site water tank and sump cleaning services:

• Contact Details: Your full name, mobile phone number, and email address.
• Service Location: Residential or commercial address, building name, flat/house number, and landmark within Hyderabad.
• Tank & Sump Specifications: Estimated tank capacity (liters), type of tank (Overhead Sintex, Underground Concrete Sump, RCC tank), and preferred service date/time.
• Customer Communications: Details shared when contacting our helpline via phone call or WhatsApp messages.

3. How We Use Your Information

We use your information exclusively for legitimate business purposes:

• Scheduling and dispatching our mechanized cleaning technicians to your property in Hyderabad.
• Sending booking confirmations, technician arrival alerts, and invoice receipts via WhatsApp or SMS.
• Responding to price quote requests and answering customer queries.
• Offering periodic semi-annual tank hygiene maintenance reminders (if requested).

4. WhatsApp & Telephone Communication

By initiating contact or submitting an inspection request through our website forms, you consent to receive direct telephone calls and WhatsApp messages from our Banjara Hills dispatch team for coordinating your tank cleaning appointment. We do not engage in automated robocalls or spam.

5. Information Sharing & Third-Party Policy

We do not sell, rent, trade, or share your personal information with any third-party advertisers or marketing agencies. Your data is solely used by our verified in-house cleaning technicians and supervisors to fulfill your service order.

6. Data Security

We implement industry-standard technical and operational precautions to protect your personal details against unauthorized access, loss, or misuse. Our site utilizes HTTPS encryption.

7. Your Rights & Contact Details

You have the right to request access to your contact information, ask for corrections, or request deletion from our maintenance reminder roster at any time.